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Cash Application Analyst
InfobipCash Application Analyst role supporting AR operations across the Americas for a global cloud communication platform. Responsible for cash application, reconciliations, and compliance tasks linked to Finance Shared Services.
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Ensure Americas cash application processes meet established KPIs
- Resolve unidentified cash items and manage other receivables
- Post customer invoices and prepare customer account statements
- Execute approved customer write-offs and perform customer or vendor netting upon approval
- Manage daily AR customer account inquiries and perform account reconciliations
- Apply withholding taxes (WHT) in line with local regulations
- Collaborate with Local Finance, Invoicing, Collections, and Sales teams to optimize processes and strengthen controls
- Support internal and external audits by preparing documentation and responding to auditor requests
- Compile and analyze customer financial data to record transactions, prepare reports, and verify accuracy
- Provide operational support to the direct lead and assist with updating team manuals and procedures
Requirements
What you’ll need- Bachelor’s degree in Accounting or a related field
- At least 2 years of experience in General Accounting within a Shared Services Center environment
- Hands-on experience in cash application processes and knowledge of WHT in the Americas region
- Proficiency with ERP systems such as Microsoft Dynamics, SAP, Oracle, or similar platforms
- Advanced Microsoft Excel skills
- Strong analytical and problem-solving capabilities with high attention to detail
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Fluent in English, spoken and written, at an intermediate level or above.
Benefits
Comp & perks- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash application processesgeneral accountingwithholding taxesaccount reconciliationsfinancial data analysisMicrosoft ExcelERP systemscustomer invoicingcustomer account statementsauditing support
Soft Skills
analytical skillsproblem-solvingattention to detailtime managementability to manage multiple prioritiescommunication skills
Certifications
Bachelor’s degree in Accounting