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Infobip

Cash Application Analyst

Infobip

Cash Application Analyst role supporting AR operations across the Americas for a global cloud communication platform. Responsible for cash application, reconciliations, and compliance tasks linked to Finance Shared Services.

Posted 6/2/2026full-timeMumbai • 🇮🇳 IndiaJuniorMid-LevelWebsite

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Hard Skills
cash application processesgeneral accountingwithholding taxesaccount reconciliationsfinancial data analysisMicrosoft ExcelERP systemscustomer invoicingcustomer account statementsauditing support
Soft Skills
analytical skillsproblem-solvingattention to detailtime managementability to manage multiple prioritiescommunication skills
Tools & Technologies
Microsoft DynamicsSAPOracle
Certifications & Qualifications
Bachelor’s degree in Accounting
Industry Keywords
Shared Services CenterAmericas regionKPIinternal auditsexternal audits

Tech Stack

Tools & technologies
ERPOracle

About the role

Key responsibilities & impact
  • Ensure Americas cash application processes meet established KPIs
  • Resolve unidentified cash items and manage other receivables
  • Post customer invoices and prepare customer account statements
  • Execute approved customer write-offs and perform customer or vendor netting upon approval
  • Manage daily AR customer account inquiries and perform account reconciliations
  • Apply withholding taxes (WHT) in line with local regulations
  • Collaborate with Local Finance, Invoicing, Collections, and Sales teams to optimize processes and strengthen controls
  • Support internal and external audits by preparing documentation and responding to auditor requests
  • Compile and analyze customer financial data to record transactions, prepare reports, and verify accuracy
  • Provide operational support to the direct lead and assist with updating team manuals and procedures

Requirements

What you’ll need
  • Bachelor’s degree in Accounting or a related field
  • At least 2 years of experience in General Accounting within a Shared Services Center environment
  • Hands-on experience in cash application processes and knowledge of WHT in the Americas region
  • Proficiency with ERP systems such as Microsoft Dynamics, SAP, Oracle, or similar platforms
  • Advanced Microsoft Excel skills
  • Strong analytical and problem-solving capabilities with high attention to detail
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Fluent in English, spoken and written, at an intermediate level or above.

Benefits

Comp & perks
  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.