Infobip

Sales Account Executive

Infobip

full-time

Posted on:

Location Type: Hybrid

Location: Zagreb • Croatia

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About the role

  • Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.
  • Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.
  • Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
  • Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.
  • Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.
  • Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.
  • Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.
  • Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.
  • Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.
  • Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.

Requirements

  • Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
  • Fluent in English (mandatory); knowledge of an additional language is a plus.
  • Deep understanding of the SaaS landscape, specifically within MarTech, CCaaS, UCaaS, and Vertical CRM.
  • Comfortable discussing APIs, webhooks, and integration architecture towards technical buyers.
  • Clear understanding between a CRM, a Customer Data Platform (CDP), and Marketing Automation tools, and how they fit into the modern tech stack.
  • Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).
  • Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.
  • Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).
  • Excellent pipeline management and forecasting skills using CRM.
  • Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature)
Benefits
  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesSaaSAPIswebhooksCRMCustomer Data Platform (CDP)Marketing Automationconsultative sellingpipeline managementforecasting
Soft Skills
presentation skillsnegotiation skillsmentoringrelationship managementcommunication skills