Infobip

Account Head – Growth

Infobip

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Job Level

Lead

About the role

  • Build and maintain trusted relationship with assigned (Tier1) clients to achieve overall customer health and growth.
  • Serve as a focal point for client when it comes to meeting client’s business and technical expectations.
  • Coordinate different teams to best serve customer demands and expectations.
  • Ensure client's account is properly set-up and maintained.
  • Monitor and take actions to minimize health risks in client relationships.

Requirements

  • Understanding of Infobip products, platform, and relevant markets.
  • Excellent knowledge of client’s business and ways they (can) use Infobip.
  • Up to date with industry trends and competition.
  • Ability to analyze and forecast client’s traffic and respond to ensure ongoing business growth.
  • Strong analytical skills, experience with Qlik and Salesforce is an advantage.
Benefits
  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical skillstraffic analysisforecasting
Soft Skills
relationship buildingclient managementcoordinationcommunication