Infobip

Sales Back Office Associate, Russian Speaking

Infobip

internship

Posted on:

Location Type: Hybrid

Location: Zagreb • Croatia

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About the role

  • Assist in account activation and configuration activities to support successful customer onboarding.
  • Support setup tasks such as domain configuration, access setup, and data updates across internal systems.
  • Maintain accurate records and learn to apply account-level and product-level settings.
  • Support company initiatives by assisting with channel cost reviews, pricing considerations, and automated pricing updates.
  • Provide operational support through bulk updates, data maintenance, and workflow upkeep for customer-facing teams.
  • Help evaluate existing processes and contribute ideas to improve efficiency and consistency.
  • Support partner and internal teams by creating new customer records and coordinating initial setup tasks.

Requirements

  • Fluent in Russian is a must and English, both spoken and written.
  • Final-year student or recent graduate.
  • Strong attention to detail with the ability to follow structured procedures and guidelines.
  • Proficient in Excel or Google Sheets, including formulas, sorting, and basic data manipulation.
  • Eager to learn technical systems, business processes, and documentation standards.
  • Comfortable collaborating across teams, tracking tasks, and managing multiple small initiatives in parallel.
Benefits
  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data updatesaccount activationdomain configurationdata maintenanceworkflow upkeepExcelGoogle Sheetsformulasdata manipulation
Soft Skills
attention to detailstructured procedurescollaborationtask trackingmulti-taskingefficiency improvementcommunication