Infobip

Employee Administration Specialist

Infobip

full-time

Posted on:

Location Type: Hybrid

Location: Zagreb • 🇭🇷 Croatia

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Job Level

Mid-LevelSenior

About the role

  • Ensure a seamless employee experience by performing accurate and timely employee administration throughout the entire employee life cycle, including pre-hire processes, record keeping, attendance and absence management, and preparing documentation.
  • Prepare and update employment contracts and annexes, ensuring full compliance with labor laws and internal company policies.
  • Manage mandatory insurance processes required during employment, including registrations and deregistrations, while maintaining accurate and up-to-date employee records.
  • First point of contact for the People Operations team, line managers, and employees, providing clear guidance and support on administrative employee matters.
  • Recognize when it is necessary to escalate complex and high-risk concerns.
  • Ensure data integrity and compliance in HR systems, databases, and employee files through streamlined processes.
  • Guarantee operational accuracy, consistency, and effectiveness in all processes, ensuring compliance with employment legislation and company policies.

Requirements

  • 3+ years of relevant experience in HR administration.
  • Familiar with key concepts of HR administration.
  • Genuine interest in continuous improvement of expertise in this area.
  • Pioneer at communication skills, able to engage in active listening and diagnostic information gathering to draw meaningful conclusions while respecting confidentiality.
  • Attention to details and systematic approach to work.
  • Natural troubleshooter.
  • Exceptional organization skills.
  • Ability to multitask while meeting agreed deadlines.
  • Strong passion for administrative and operational tasks, with a proactive mindset for process optimization and continuous improvement.
Benefits
  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR administrationemployee record keepingattendance managementabsence managementemployment contractsinsurance processesdata integritycomplianceprocess optimizationcontinuous improvement
Soft skills
communication skillsactive listeningdiagnostic information gatheringattention to detailsystematic approachtroubleshootingorganizational skillsmultitaskingproactive mindsetconfidentiality