Infobip

Digital Customer Success Associate

Infobip

full-time

Posted on:

Location Type: Hybrid

Location: Shenzhen • 🇨🇳 China

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Job Level

JuniorMid-Level

About the role

  • Collaborate with clients to understand their digital communication needs.
  • Deliver solutions and support to enhance customer experience.
  • Work with a global team to ensure seamless implementation of proposed strategies.
  • Engage in continuous learning and professional development to enhance skills.
  • Contribute to project deliverables and share feedback with clients and internal teams.

Requirements

  • No specific requirements mentioned in the job description.
Benefits
  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
  • While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
collaborationcustomer experience enhancementcommunicationfeedback sharingcontinuous learningprofessional development