InfluxData

Sales Development Rep

• Researching new accounts to create a strong point of view as to the value InfluxDB could bring to their DevOps, IoT, AI or Data Science use cases.
• Creating a high volume & high qualify output of daily outbound outreach into senior level contacts within your assigned target accounts to generate qualified new business meetings for your AEs
• Engaging with contacts through email, phone, social and video
• Passionately articulating how InfluxDB can make a major difference to new customers
• Nurturing prospects from early stage interest through to becoming a qualified lead

Sales Development Representative

Account Manager

• Manage a portfolio of customer accounts and renewals with a focus on customer obsession and high retention and satisfaction levels.
• Lead the renewal process for each account, ensuring customers needs are met, checkins are scheduled and commercial terms align with customer needs and expectations.
• Identify and implement growth opportunities within your accounts to drive incremental revenue growth. Identify new use cases and new groups that can get value from additional capabilities.
• Build and maintain strong relationships with key stakeholders within each account.
• Collaborate with cross-functional teams (Sales, Support, Marketing, etc.) to enhance customer experience and maximize value.
• Monitor account health and proactively address potential risks to retention and growth.

Sales Development Representative

Commercial Account Manager