Customer Success Intern, CS
Influency.me
internship
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Entry Level
About the role
- Support customer relationships;
- Monitor metrics and account health;
- Assist with onboarding and training;
- Organize and document processes;
- Collaborate with other departments;
- Continuous improvement.
Requirements
- Organized and detail-oriented;
- Good communication skills;
- Proactive;
- Collaborative team player;
- Currently enrolled in Business Administration, Marketing, Communications, Commercial Management, Technology, or related fields.
- Previous experience in customer service;
- Basic knowledge of CS/CRM tools;
- Familiarity with SaaS products or technology;
- Eagerness to learn new tools and test features.
Benefits
- Life Insurance
- Home Office Allowance
- Christmas Basket
- Career development plan
- Day Off
- Flexible Meal Voucher (Flash)
- TotalPass
- Transportation voucher (VT)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceCS/CRM toolsSaaS products
Soft skills
organizeddetail-orientedgood communication skillsproactivecollaborative team player