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Inflect

Account Manager

Inflect

Account Manager executing and managing customer engagements in digital infrastructure. Coordinate with stakeholders and ensure alignment throughout the customer lifecycle.

Posted 5/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage full customer lifecycle for digital infrastructure deals
  • Coordinate and participate in customer meetings
  • Provide regular updates on open leads and deals
  • Address potential engagement risks proactively
  • Maintain accurate documentation in Salesforce
  • Ensure quality standards and client expectations are met
  • Track quote requests and manage stakeholder time effectively
  • Engage with stakeholders to ensure alignment and collaboration
  • Reach out to customers regarding additional projects and renewals

Requirements

What you’ll need
  • Exceptional organizational skills
  • Effective email communication
  • Ability to build and nurture client relationships
  • Experience in project management or customer support
  • Experience working in industry or industry-adjacent areas
  • Ability to manage multiple priorities
  • Proficient with Salesforce for documentation
  • Strong stakeholder management practices

Benefits

Comp & perks
  • 100% remote work environment - seriously!
  • Unlimited PTO
  • Fully covered health insurance options through a major health insurance provider for both you and your family (you pay $0)
  • 401k available
  • Dental and Vision insurance available with widely used providers
  • Option grants begin vesting after year 1 - you own a piece of Inflect

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcustomer supportstakeholder management
Soft Skills
organizational skillsemail communicationclient relationship buildingability to manage multiple priorities