Infios

Senior Service Sales Advisor

Infios

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $130,000 - $155,000 per year

Job Level

Senior

About the role

  • Partner with customers early in the engagement cycle to understand operational challenges, business goals, and improvement opportunities across warehouse and distribution environments.
  • Conduct operational assessments to identify inefficiencies, risks, and optimization opportunities, translating findings into clear, actionable service recommendations.
  • Collaborate closely with Sales, Pre-Sales, and Professional Services teams to align customer needs with service offerings and implementation approaches.
  • Develop service proposals, quotes, and Statements of Work (SOWs), coordinating internal reviews, approvals, and handoffs to delivery teams.
  • Support sales cycles by participating in discovery sessions, solution alignment discussions, demo preparation, and customer presentations.
  • Deliver services-focused presentations and proposals that clearly articulate value, outcomes, and ROI to customer stakeholders.
  • Act as a trusted advisor throughout the pre-sales and early delivery phases, ensuring alignment between customer expectations and service execution.
  • Manage multiple opportunities simultaneously, maintaining strong follow-up, prioritization, and communication with both customers and internal teams.
  • Travel as needed to support customer engagements, assessments, and key sales activities.

Requirements

  • 5+ years of Warehouse Advantage (WA) experience, ideally including implementation.
  • Strong supply chain, warehouse, or distribution operations background, with the ability to assess environments and recommend practical improvements.
  • Consultative, analytical problem-solver who can translate operational insight into clear, value-driven service proposals.
  • Experience developing Statements of Work (SOWs) and coordinating internal reviews, approvals, and delivery handoffs.
  • Strong communication and presentation skills, comfortable engaging customers and cross-functional teams.
  • Proven ability to build trusted customer relationships through proactive follow-up and consistent execution.
  • Highly organized, self-directed, and able to manage multiple priorities in a fast-paced environment.
  • Willingness to travel 50%+ as needed.
Benefits
  • Access to competitive Medical, Dental, and Vision insurance.
  • 401K matching program.
  • Flexible Time Off, 11 paid holidays, and 1 volunteer day per year.
  • A fun, collaborative, and innovative culture where your input matters.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Warehouse Advantage (WA)operational assessmentsStatements of Work (SOWs)service proposalssolution alignmentdiscovery sessionscustomer presentationsvalue-driven service proposalssupply chain operationsdistribution operations
Soft Skills
consultative problem-solvinganalytical skillsstrong communicationpresentation skillsrelationship buildingproactive follow-uporganizational skillsself-directedability to manage multiple prioritiescustomer engagement