Payment Posting Manager

Infinx

Payment Posting Manager managing payment posting activities within the physician revenue cycle. Ensuring compliance, accuracy, and timely postings while collaborating with stakeholders.

Posted 7/29/2026full-timeNew Orleans • Louisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in physician revenue cycle management, particularly in payment posting and cash application, while ensuring compliance with HIPAA and PCI standards. Proficient in managing teams, developing training materials, and streamlining workflows to enhance operational efficiency.

Highest-signal resume keywords

Physician Revenue Cycle ManagementPayment PostingEOB/ERA FormatsSupervisory ExperienceMedical Billing Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment PostingCash ApplicationReconciliation WorkflowsMedical Billing TerminologyPayer Adjudication ProcessesExcel ProficiencyBasic Accounting PrinciplesAutomation ToolsEHR/PM SystemsContractual Adjustment Logic

Soft Skills

Strong CommunicationAnalytical SkillsProblem-SolvingOrganizational SkillsTeam Collaboration

Tools & Technologies

CernerEpicAthenahealthEClinicalWorksNextGenAdvancedMD

Industry Keywords

HIPAA ComplianceBilling ComplianceCMS RegulationsFraud/Abuse RegulationsClient Onboarding

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Ensure accurate and timely posting of EOBs, ERAs, patient payments, refunds, adjustments, and denials according to the defined client agreement
Ensure month-end deadlines are met, including timely posting, reconciliation, and reporting
Maintain expert knowledge of payer adjudication processes, medical billing terminology, and contractual adjustment logic
Oversee reconciliation of bank deposits, EFTs, and payment batches; identify and resolve discrepancies promptly
Monitor, research, and resolve unapplied or unidentified cash
Ensure compliance with HIPAA and PCI Compliance standards for secure handling of patient credit card payments
Ensure EFT/835 EDI setup whenever possible to support automated payment posting and reduce manual processing
Recruit, interview, hire, onboard, and train new payment posting staff
Establish and monitor performance benchmarks and KPIs to ensure accuracy, productivity, and quality
Provide regular coaching, performance reviews, and professional development guidance
Maintain staffing schedules and allocate workload to meet client requirements and deadlines
Develop training materials, SOPs, and documentation to support staff competency and standardized workflows
Collaborate with AR, Denials, Client Services, and Implementation teams to streamline workflows and resolve payment-related issues
Participate in client onboarding to define payment posting expectations, workflows, and reporting needs
Prepare and deliver reporting, trend analysis, and recommendations for process improvements
Ensure operational compliance with payer rules, client guidelines, and internal quality standards
Support continuous improvement efforts and identify opportunities to streamline processes or leverage automation tools

Requirements

What you’ll need

High School Diploma or GED
College degree preferred
5+ years of experience in physician revenue cycle management with a focus on payment posting or cash application
2+ years of supervisory or management experience
Experience in an outsourced RCM or multi-client environment, preferred
Knowledge of specialty-specific billing practices (radiology, cardiology, orthopedics, primary care, etc.) preferred
Strong proficiency with EOB/ERA formats, payer adjudication processes, and reconciliation workflows
Experience with major EHR/PM systems (Cerner, Epic, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, etc.)
Extensive knowledge of Medical Billing Processing and Office Management
Knowledge of business management and basic accounting principles to direct the medical billing process
Familiarity with automation tools, RPA, or AI-based payment posting technologies, preferred
Proficiency in Excel and ability to work effectively in a data-driven, technology-enabled environment
Strong communication, analytical, problem-solving, and organizational skills
Ability to establish and maintain effective working relationships with team members, supervisors, managers, clients, and providers
Ability to prioritize workload and manage multiple responsibilities in a highly organized, efficient, and effective manner
Knowledge of HIPAA, billing compliance, CMS regulations, and fraud/abuse regulations.

Benefits

Comp & perks

Access to a 401(k) Retirement Savings Plan.
Comprehensive Medical, Dental, and Vision Coverage.
Paid Time Off.
Paid Holidays.
Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.