
Software System Administrator
Infinx
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Support and optimize the Imagine billing platform used in revenue cycle operations
- Ensure payer rules, mappings, system configurations, and upstream data are accurately maintained
- Act as a liaison between IT, RCM operations, and client teams
- Participate in onboarding kick-off with Operations, RCM, Imagine, and Client stakeholders
- Validate system requirements (PMS/EHR, clearinghouse, interfaces, reporting)
- Update onboarding checklist and timelines
- Identify configuration dependencies and risks
- Work with Imagine for system setup and configuration
- Create and maintain SOPs for system rule configuration and validation
- Manage user access and security
- Coordinate historical data migration and validate migrated data for completeness and accuracy
- Work with Imagine for integration and interfaces setup
- Conduct UAT for scheduling, billing, posting, and reporting
- Configure standard operational and financial reports
Requirements
- 5+ years of experience in RCM systems administration
- 2+ years of experience with Imagine software
- Imagine certified strongly preferred
- In-depth knowledge of Imagine Billing Software (ERS rules, payer setup, pre-bill validations, HL7 interfaces)
- Strong SQL/reporting skills for rule analysis and audits
- Experience with payer rules, insurance mapping, denial management, and cross-platform data integration
- Strong understanding of healthcare billing workflows (radiology/imaging preferred)
- Experience working with all associated Imagine applications, various EMR/RIS/LIS systems and other scheduling/credentialing platforms preferred
- Familiarity with HL7 interface troubleshooting preferred
- Previous experience working with multi-state Imaging groups (200+ facilities across country) or of similar size operating in Imagine preferred
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving mindset
- Ability to lead meetings and manage cross-functional priorities
- Highly organized with a keen eye for detail.
Benefits
- Access to a 401(k) Retirement Savings Plan.
- Comprehensive Medical, Dental, and Vision Coverage.
- Paid Time Off.
- Paid Holidays.
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RCM systems administrationImagine softwareSQLreportingHL7 interfacesdata migrationsystem configurationUATpayer rulesinsurance mapping
Soft Skills
communicationstakeholder managementanalytical mindsetproblem-solvingleadershiporganizational skillsattention to detail
Certifications
Imagine certified