Vice President of Product – Mid-Cycle and Backend RCM Platform
Infinx
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
- Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
- Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
- Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
- Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
- Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
- Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
- Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
Requirements
- Bachelor's degree in Engineering, Healthcare Administration, or a related field required
- MBA or other advanced degree preferred
- 12-18 years of progressive leadership experience in healthcare technology and RCM
- 8+ years in product management or product leadership roles
- Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
- Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
- Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
- Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
- Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
- Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems
- Exceptional communication and stakeholder management skills across business and technical teams
- Ability to lead through influence and build alignment across geographies and functions
- Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage
- Bachelor's degree in business, Computer Science, or a related field
- MBA or equivalent experience is a plus
- 3+ years of experience in product management
- SaaS or technology-driven industry experience preferred
- Proven track record of managing all aspects of a successful product lifecycle
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
- Experience in healthcare or Revenue Cycle Management is a plus, but not required
- Familiarity with Agile/Scrum methodologies
- Clear and compelling in written and spoken communication
- Ability to work across geographies and time zones
- Ability to work in a fast-paced environment and manage simultaneously competing priorities
- Experience in identifying, implementing, and managing automation-related product features is a strong plus
- Familiarity with JIRA or similar tools is a plus
Benefits
- flexible work hours when possible
- genuine sense of belonging to a dynamic and growing organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementRCM software productsAIMLautomation technologiescodingbillingpayment postingdenials managementanalytics
Soft skills
leadershipcommunicationstakeholder managementanalytical skillsstrategic thinkingproblem-solvinginfluencecollaborationaccountabilityinnovation
Certifications
Bachelor's degree in EngineeringBachelor's degree in Healthcare AdministrationMBASOC 2HITRUSTHIPAA