Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
Requirements
Bachelor's degree in Engineering, Healthcare Administration, or a related field required
MBA or other advanced degree preferred
12-18 years of progressive leadership experience in healthcare technology and RCM
8+ years in product management or product leadership roles
Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems
Exceptional communication and stakeholder management skills across business and technical teams
Ability to lead through influence and build alignment across geographies and functions
Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage
Bachelor's degree in business, Computer Science, or a related field
MBA or equivalent experience is a plus
3+ years of experience in product management
SaaS or technology-driven industry experience preferred
Proven track record of managing all aspects of a successful product lifecycle
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
Experience in healthcare or Revenue Cycle Management is a plus, but not required
Familiarity with Agile/Scrum methodologies
Clear and compelling in written and spoken communication
Ability to work across geographies and time zones
Ability to work in a fast-paced environment and manage simultaneously competing priorities
Experience in identifying, implementing, and managing automation-related product features is a strong plus
Familiarity with JIRA or similar tools is a plus
Benefits
flexible work hours when possible
genuine sense of belonging to a dynamic and growing organization
Applicant Tracking System Keywords
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