Patient Intake Services Specialist

Infinite Health Collaborative

Patient Intake Services Specialist managing patient registration and scheduling in a call center environment. Ensuring excellent customer service while handling a high volume of patient calls.

Posted 7/22/2026full-timeRemote • Minnesota, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration and scheduling within a call center environment, ensuring accurate communication of patient information and insurance verification. Strong customer service skills are essential for managing high call volumes effectively.

Highest-signal resume keywords

Patient RegistrationAppointment SchedulingCustomer Service ExperienceCall Center ExperienceInsurance Verification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingInsurance DocumentationData EntryAppointment Reporting

Soft Skills

Communication SkillsProfessionalismTime Management

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare FacilityPre-Registration

About the role

Key responsibilities & impact

Responsible for the registration and scheduling of patients in a call center environment
Accurately and efficiently schedule new and existing patients
Answer a high volume of inbound calls in a timely, pleasant and professional manner
Communicate all pertinent patient information
Verify and document insurance information
Maintain and update assigned appointment reports

Requirements

What you’ll need

High School diploma/GED or equivalent
Customer service experience
Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling preferred
Previous experience in a call-center environment preferred

Benefits

Comp & perks

Health insurance
401(k) w/ Profit Sharing
Employee Assistance Program
Lifetime Fitness Subsidy
Car Rental discounts
Home, Auto, & Pet insurance savings programs
Tuition Reimbursement
Sign-on bonus available for select roles