Denial Management Specialist

Infinite Health Collaborative

Patient Financial Services Specialist managing accounts receivable for Revo Health, collaborating with healthcare groups to deliver exceptional patient care. Working with insurance claims and patient communication through calls and email.

Posted 7/1/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $28 per hourWebsite

About the role

Key responsibilities & impact

Ensure professional communication with patients, clinic personnel, and outside vendors over the phone, via email or other written documentation and respond to all inquiries
Maintain a working knowledge of health care plan requirements and health plan networks
Verify and document insurance information as defined by current business practices
Accurately post all payments received from patients, attorney offices and/or insurance companies
Review Explanation of Benefits (EOB), research denials, rejections and/or excessive reductions
Ensure appropriate forms are used when requesting adjustments, insurance transfers or other specific account changes
Prepare, submit and ensure timely claim accuracy for all physician billing to third party insurance carriers either electronically or via hard copy
Make outbound phone calls to patients or insurance companies as follow up to unpaid, denied or rejected billing claims and document according to current policy
Take inbound calls from patients or insurance companies as follow up to unpaid, denied or rejected billing claims and document according to current policy
Review and work any credit balances to determine if patient and/or insurance company refund is applicable

Requirements

What you’ll need

High School diploma/GED or equivalent
Previous experience in a healthcare facility in relation to accounts receivable or billing practices preferred

Benefits

Comp & perks

Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans
Tuition Reimbursement
401(k) with Profit Sharing
Employee Assistance Program
Lifetime Fitness Subsidy
Car Rental discounts
Home, Auto, & Pet insurance savings programs & more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts ReceivablePayment PostingEOB ReviewDenial ResearchInsurance TransfersClaim AccuracyCredit Balance ReviewDocumentationBilling AdjustmentsFollow-Up Calls

Soft Skills

CommunicationProblem-SolvingAttention to DetailCustomer Service

Certifications

High School DiplomaGED