Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
InEvent

Account Project Manager – Customer Success

InEvent

Account Project Manager focusing on customer success for B2B event tech startup. Collaborating with clients to enhance their experience and expand platform usage.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s)
  • Review client concerns and seek to improve all aspects of the client experience with the company
  • Constantly promote the value of the InEvent platform and upselling through customer/client experience
  • Grow and expand clients platform usage within their organization
  • Suggest optimization of existing processes within all Customer Success initiatives
  • Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio

Requirements

What you’ll need
  • 3 - 5 years of experience in Customer Success, Account Management or Account Development position is a must
  • Experience in client retention and continuous usage of the solution/service
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills is a must
  • Accountability and personal organization are essential
  • Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
  • Experience using CRM systems (e.g., Pipedrive, HubSpot, or similar) and SSO is a plus
  • Ability to travel internationally as needed, including short-term business trips to the United States; must be able to obtain and maintain required travel documentation (e.g., visas)

Benefits

Comp & perks
  • Health Insurance
  • Paid Time Off (PTO)
  • Language Learning Programs
  • Birthday Gift and Work Anniversary Gifts
  • Birthday Off

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Customer SuccessAccount ManagementAccount Developmentclient retentiontroubleshootingtechnical skills
Soft Skills
communicationrelationship buildingaccountabilitypersonal organizationmentoringcoaching