Account Manager – Customer Success
InEvent
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for negotiating and converting renewals and upsell deals
- Ensure excellent product knowledge of all products and new releases
- Work with monthly, quarterly, and annual targets
- Work closely with Sales and Customer Success teams
- Deliver exceptional customer service to address client needs efficiently
- Employ a consultative selling approach
- Utilize advanced communication skills to interact with clients
- Negotiate and close sales deals effectively
- Maintain and manage pipelines in CRM systems
Requirements
- Experience working in the Events Industry
- Must have advanced English proficiency
- Solid experience working in a B2B sales/account management role
- Track record of hitting and exceeding targets
- Outstanding customer service and sales skills
- Advanced communication skills
- Excellent negotiation and closing skills
- Experience managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus
Benefits
- Health Insurance
- 401k
- Paid Time Off (PTO)
- Language Learning Programs
- Annual Summits
- Birthday Gift and Work Anniversary Gifts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesaccount managementnegotiationclosing sales dealspipeline management
Soft skills
advanced communicationcustomer serviceconsultative sellinginterpersonal skills