Salesforce Team Lead, Functional Consultant
Inetum
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇪 Belgium
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Act as the first point of contact for your team members.
- Take an active role in recruitment: screening, interviewing and selecting new colleagues.
- Ensure a high-quality onboarding and smooth integration of new employees.
- Follow up on day-to-day topics: TRM, illness, leave approvals, staffing.
- Help team members maintain an up-to-date CV and prepare them for customer interviews and project assignments.
- Prepare and conduct Performance & Career Review conversations.
- Guide team members in their professional development, growth paths and internal mobility.
- Hold regular one-to-one meetings to discuss performance, mindset and attitude.
- Advise People & Competence Managers on training, promotions, performance and compensation topics.
- Translate business requirements into effective, scalable Salesforce solutions.
- Understand, analyse and challenge customer processes in marketing, sales and service.
- Take ownership of your part of each project and coordinate closely with teammates.
- Contribute to or lead analysis, solution design, configuration, testing, documentation, training and go-live.
- Engage proactively with customers to understand their strategic goals and advise on best practices.
- Contribute to pre-sales efforts and proposals to support Inetum’s growth.
- Work at customer sites, from home, or from one of our offices (Ghent, Mechelen, Braine l’Alleud).
Requirements
- You are an experienced Salesforce Consultant, with multiple core certifications (Admin, Sales Cloud, Service Cloud, …).
- You have at least 3 years of functional/technical experience in Salesforce implementation projects.
- Strong understanding of CRM processes and industry best practices.
- Experience in Public Sector, Financial Services or Manufacturing is a plus.
- Salesforce Industries experience or accreditations are a plus.
- Fluent in English and Dutch; French is an asset.
Benefits
- A meaningful career where you make a real impact on people and organizations.
- A culture of continuous learning with extensive training opportunities.
- Flexibility: home office, satellite offices, customer locations.
- Strong work-life balance with 32 days of annual leave.
- A company car with national fuel/charging card or a mobility allowance.
- Group insurance and hospitalization insurance.
- A competitive salary package reflecting your experience and contribution.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceSalesforce implementationCRM processessolution designconfigurationtestingdocumentationtraininggo-live
Soft skills
communicationteam collaborationperformance managementcoachingadvisingcustomer engagementproblem-solvingorganizational skills
Certifications
Salesforce AdminSales CloudService Cloud