Member Experience Manager

Industrious

Member Experience Manager at Industrious managing a location and enhancing member experiences. Driving community engagement and ensuring smooth operations for local businesses.

Posted 7/20/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong business acumen and exceptional communication skills to effectively connect with the local business community while ensuring operational excellence and compliance with health and safety regulations.

Highest-signal resume keywords

Consultative Sales ApproachEvent CoordinationHealth And Safety ComplianceOperational ManagementCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Food PreparationCleaning DutiesMachine OperationSanitation PracticesLifting And Carrying

Soft Skills

CommunicationCuriosityOrganizational SkillsProblem SolvingTeam Collaboration

Tools & Technologies

PrintersDishwashersBlendersSnack CartsKitchen Utensils

Industry Keywords

Health RegulationsSafety ProtocolsCustomer ExperienceBusiness Community EngagementOperational Excellence

About the role

Key responsibilities & impact

You’re the connector and the person everyone knows.
As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation.
Your drive makes you excited to connect with the broader business community.
You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work.
Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs.
You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen.

Requirements

What you’ll need

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment.
Ensure work areas are kept in a sanitary condition and all safety protocols are followed.

Benefits

Comp & perks

heavily subsidized healthcare plans
generous paid time off
wellness programs
professional development grants
401k plan