Avionics Shop Manager
Hermeus
AssemblyERP
Regional Facilities Manager
Industrious
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee approximately 43 locations across the West Coast (Los Angeles market) with potential expansion
- Deliver high-impact customer experience initiatives and provide exceptional support through work order coordination, database management, and stakeholder communication
- Own full lifecycle of repair and maintenance requests through the ticketing system: proposal review and approval, vendor dispatch, execution oversight, and invoicing
- Coordinate execution of daily tasks and general upkeep of Industrious facilities and support projects outside of business-as-usual
- Lead clear, proactive communication with technicians and internal stakeholders (Member Experience Managers, General Managers, Regional Directors)
- Analyze work order trends, vendor performance, and cost drivers and provide regular reports to inform operational strategy
- Respond swiftly to emergencies while maintaining a proactive approach to preventative maintenance and recurring issues
- Validate vendor submissions, enforce administrative accuracy, and hold partners accountable to quality, safety, and brand standards
- Conduct site audits and location visits to assess alignment with brand standards, document deficiencies, and drive resolution
- Escalate issues appropriately while maintaining ownership and accountability for outcomes
- Maintain and evolve knowledge assets (tracking tools, SOPs, checklists, department files) to drive consistency and continuous improvement
- Support expansion by overseeing facilities onboarding for new locations and setting up preventative maintenance programs
- Manage and track the facilities operating expense budget, monitor spend against forecast, and provide reporting to leadership
- Champion a culture of excellence and accountability; coach colleagues and vendors on processes and customer-centric service delivery
- Report to the Regional Senior Facilities Manager
Requirements
- 3 - 5 Years of work experience in facilities and business operations
- Foundational understanding of or exposure to facilities
- Core understanding of the trades that support maintenance, repairs and overall functionality of a facility to ensure a safe, efficient and well-maintained environment
- Reliable self-starter who has the ability to work independently
- Exceptional organizational and multitasking skills
- Ability to connect well with people; warm and approachable
- Enjoys continuous change and improvement
- Experience in ticketing management and Computerized Maintenance Management Systems (CMMS)
- Experience in Google Drive/Dropbox file management
- Experience in Google Sheets/Excel to promote data integrity
- Must reside within easy commuting distance of Industrious locations around Los Angeles, CA
- Ability to travel frequently to other regions as business needs dictate
Benefits
- Annual 10% bonus
- Participation in our long-term incentive program
- Heavily subsidized healthcare plans
- Generous paid time off
- Wellness programs
- Professional development grants
- 401k plan
- Many other benefits, subject to applicable eligibility criteria and company policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
facilities managementbusiness operationsticketing managementComputerized Maintenance Management Systems (CMMS)data analysisvendor managementpreventative maintenancebudget managementsite auditsreporting
Soft skills
organizational skillsmultitaskingcommunicationaccountabilitycoachingcustomer-centric serviceproactive approachproblem-solvingindependenceadaptability
