Industrious

Member Experience Manager

Industrious

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $66,600 per year

Job Level

Mid-LevelSenior

About the role

  • Manage and run your own location as the Member Experience Manager
  • Serve as the go-to problem solver, momentum driver, and experience creator for members
  • Organize details and communications to ensure smooth daily operations
  • Handle all member requests and deliver exceptional days at work
  • Use consultative sales approach to identify potential members, conduct tours, and deliver impactful solutions
  • Pull together community programming and remarkable events, including behind-the-scenes work to execute them
  • Represent Industrious in the local market and actively grow local membership
  • Collaborate with team members to maintain a high-quality workplace experience
  • In-person presence on site 5 days a week; manage commuting and on-site responsibilities

Requirements

  • This is an in-person hospitality role, based on site 5 days a week
  • Candidates must live within an easy commute of Dallas, TX
  • No member request is too big or too small for you to handle
  • You’re energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You’re resilient and comfortable with challenging and unpredictable days
  • You’re willing to get your hands dirty one minute and think big picture the next
  • Comfortable speaking with executives (e.g., CEOs) and asking questions when needed
  • Strong consultative sales skills: identify needs, deliver solutions, conduct tours
  • Event programming and execution skills; able to pull together remarkable events
  • Genuine curiosity and ability to connect with the broader business community