Industrious

Member Experience Manager

Industrious

full-time

Posted on:

Location: Illinois • 🇺🇸 United States

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Salary

💰 $70,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as the go-to problem solver, momentum driver, and experience creator for members
  • Manage day-to-day operations and communications for own location to ensure a smooth operation
  • Represent Industrious in the local Chicago market and actively identify potential members
  • Use consultative sales approach to uncover and solve members' needs
  • Plan, coordinate, and execute community programming and events
  • Collaborate with broader business community and internal teams to deliver exceptional workplace experiences

Requirements

  • Must live within an easy commute of Chicago, IL
  • In-person hospitality role, based on site 5 days a week
  • Comfortable managing a location and organizing operations and communications
  • Strong consultative sales skills and ability to identify potential members
  • Comfortable speaking with executives (e.g., CEOs) and asking questions
  • Event programming and planning experience; able to pull together events
  • Energetic, team-oriented, resilient, detail-oriented, willing to perform hands-on tasks
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