Platform Manager

Industrial Manufacturing

Platform Manager responsible for managing customer relationships and the order cycle at Industrial Electric Manufacturing. Ensuring timely shipment and solving commercial issues with customers.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order management, project coordination, and customer communication to ensure timely shipment and resolution of issues. Proficient in preparing cost proposals and managing documentation related to order processing.

Highest-signal resume keywords

Order ManagementProject ManagementCustomer CommunicationCost Proposal PreparationIssue Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order Tracking SystemsDocument ManagementChange Order ManagementEngineering HandoffCost Proposal Development

Soft Skills

Problem SolvingCollaborationInterpersonal Communication

Tools & Technologies

System Generated Reports

Industry Keywords

Purchase Order ReviewManufacturing DeficienciesSite CommissioningTechnical Support Services

About the role

Key responsibilities & impact

Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectation.
Maintain strong support for and interact with the Sr. Platform Manager, Director of Platform Execution and Delivery, and Strategic Platforms Division Director of Sales in the bid process, which includes all order management activities.
Coordinate with other internal departments and customers to achieve on-time shipment.
Review customer Purchase Order and resolves any commercial/technical issues.
Prepare order for entry along with managing all associated documents and correspondence.
Participate in engineering handoff meetings when applicable.
Work with engineering and customer through the submittal and release process.
Work with engineering, quotations, sales and customer to manage change orders.
Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
Work with client-specified integrator by communicating schedule and providing technical support services.
Prepare cost proposals and deliver to clients for customer-driven order revisions.
Use system generated reports or develop effective reports that track order status and flag potential issues with orders.
Proactively anticipate, identify and resolve possible issues with orders that may cause delays or other customer complaints.
Perform other duties, which may be required by supervisor.

Requirements

What you’ll need

Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering required.
Minimum 2-4 years of experience in a Project Management or similar position.

Benefits

Comp & perks

Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success