QA Engineer

• Validating issues of all complexity with minimal guidance, including those with significant regression risk
• Building and maintaining automated test frameworks across all testing phases of the service deployment process, encompassing both back-end and front-end (e.g., contract, functional, performance, end-to-end, and UI testing)
• Properly diagnosing run failure reports and transforming them into actionable tasks
• Focusing on testing-related items within the development lifecycle, including testability of requirements, implementation, and testing, while collaborating with the Development Department
• Developing and executing comprehensive test plans, determining applicable test strategies for medium to high complexity bugs and features within team-relevant product areas
• Developing and maintaining an advanced level of proficiency across multiple product areas within the team's scope, aiming to become a subject matter expert in a key product area
• Breaking down complex testing efforts into simpler phases that can be tested by less experienced engineers
• Proactively identifying and prioritizing unowned or undesirable work to accelerate team progress
• Demonstrating autonomy in resolving and overcoming medium-scale blockers and challenges without compromising quality or delivery time
• Collaborating with the Quality Assurance team and adjacent teams to solve problems, escalating problems that have wider scope
• Building relationships with stakeholders, which may include customers, product managers, cross-functional partners, and external partners
• Continuously transferring knowledge within the team, proactively eliminating single points of failure
• Collaborating across divisions (e.g., Support, Training, Sales, etc) to resolve complex issues and share knowledge, thereby improving overall execution
• Developing and maintaining an advanced understanding of industries that use Ignition, our customer base, and the purpose of SCADA software
• Mentoring and supporting junior Quality Assurance Engineers, assisting with complex tasks and fostering their technical growth
• Staying knowledgeable about the company, its values, each division's contributions, and the company's industry contributions
• Improving team strength by advising managers and other leaders with insights and recommendations

Senior Quality Assurance Engineer, Microservices

Senior Quality Engineer, Design Control

Head of QA

Staff Quality Engineer

Senior Quality Assurance Engineer – Billing Platform

Contract Software QA Engineer