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Sales Administrative Analyst, Mid-level
Indorama CorporationAnalista Administrativo de Vendas PL in a multinational agribusiness company. Responsible for managing sales orders and improving internal processes in Campinas.
About the role
Key responsibilities & impact- Order Management: Responsible for analyzing and monitoring the entire order implementation-to-release flow by verifying system information against commercial agreements, identifying discrepancies, implementing corrective actions, and reviewing files, reports and emails to ensure information accuracy and excellence in end-customer service.
- Reports and Presentations: Prepare and monitor management reports and presentations; develop and share dashboards and flowcharts with other company departments and external clients using system data, critical analysis of organizational scenarios, meetings and emails, ensuring information needed for decision-making and improving department productivity and efficiency.
- Identify Improvement Opportunities: Identify and develop system and process improvements from information receipt through order release by opening and following up on support tickets, validating IT team resolutions and reviewing procedures, making processes more efficient with a focus on risk reduction and performance improvement.
- Point of Contact – Incident Resolution and Operational Particularities: Support the Sales team with operational questions and resolve incidents related to sales processes within the assigned service area, interfacing with involved departments to ensure information accuracy and to present efficient solutions.
- Price Maintenance (Monthly): Execute the monthly PTAX (price) update routine for orders that fall under FMB and M-1 negotiation types, through controls, monthly system adjustments and alignment meetings with the internal team, ensuring commercial agreements and meeting deadlines for action completion.
- Training and Development of Assistants: Conduct training on administrative processes for assistants and the Sales team through meetings, simulations and presentation preparation to standardize processes, ensure accuracy of information entered into systems and guarantee the quality of all internal flows.
Requirements
What you’ll need- Bachelor’s degree in Administration, Logistics or a related field
- Experience with administrative routines
- Intermediate MS Office skills, especially Excel
- Experience with Protheus or SAP is a plus
- Intermediate English
Benefits
Comp & perks- Unimed medical insurance
- Dental coverage at no cost for the employee; monthly fee applies for dependents
- Meal card
- Food allowance card
- Company-provided group life insurance
- Union profit-sharing (PLR)
- Transportation voucher
- Development programs
- Bonus program, per current policy
- Partnership with SESI
- TotalPass and Optum
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order ImplementationSystem VerificationCritical AnalysisIncident ResolutionPrice MaintenanceAdministrative Routines
Soft Skills
CommunicationCollaborationProblem-Solving