Conducting thorough assessments to identify organizational performance gaps, inefficiencies, and areas for improvement
Collaborating with customer sponsors to develop strategies and action plans to address identified performance issues and align with the company's goals and objectives
Identifying and implementing process improvements that enhance efficiency, reduce waste, and improve the overall quality of operations within the organization
Designing and delivering training programs to build the skills and competencies of employees
Developing change management strategies and managing communication efforts to minimize disruptions and resistance
Establishing key performance indicators (KPIs) and metrics to track progress and measure the impact of interventions and improvements
Continuously monitoring and evaluating performance against these metrics
Focusing on strategies to increase employee engagement, job satisfaction, and motivation
Leading collaborative efforts across departments for clients to devise and implement execution strategies
Maintaining and driving the program roadmap while engaging stakeholders and delivery teams
Articulating relevant business scenarios to target people both verbally and in written form
Leading and facilitating workshops in a way that engages participants
Leveraging best practices for continuous improvement and innovation
Providing guidance to studio resources and SME practitioners to ensure successful delivery aligned with documented objectives and outcomes
Requirements
Bachelor’s degree in business management, Finance, Marketing, or a relevant field
Preferred: Management degree (MBA or PGDM)
5+ years of pertinent organizational design, organizational development, or consulting experience
3+ years of experience in technology solution environments
Proficiency in creating, communicating, and driving project vision/scope documentation, workback schedules, managing project budgets, and guiding project deliverable reviews
Proficiency in data analysis and the ability to use tools and techniques to assess organizational performance, identify trends, and draw meaningful insights from data
Excellent verbal and written communication skills
Ability to design and facilitate training workshops, as well as create engaging learning experiences for employees