Application Analyst
Indigenous Pact PBC, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Perform provisioning for new users
- Provide technical support and troubleshooting for third-party software applications
- Maintain application catalog, ensuring support, costs, contract terms are defined and up to date
- Monitor application performance and recommend improvements
- Analyze stakeholder requirements and translate them into functional and technical specifications
- Configure, test, install, and maintain software applications and related workflows
- Collaborate with vendors to manage integrations, updates, and issue resolution
- Document system configurations, workflows, and change management activities
- Lead or support small to mid-sized projects involving application enhancements or implementations
- Develop and maintain training materials and user documentation
- Participate in on-call rotations and support command center activities as needed
- Assist in developing and executing testing plans to ensure system integrity and performance
- Ensure compliance with internal standards and external regulations
- Ability to flex to other project priorities within an operational team, as needed
Requirements
- Experience with configuration and support of third-party software applications
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project)
- Strong analytical and problem-solving skills
- Ability to interpret technical documentation and translate it for non-technical audiences
- Familiarity with system analysis, business process mapping, and workflow optimization
- Excellent communication and collaboration skills
Benefits
- Indigenous Pact's PTO Policy includes vacation, wellness and 11+ company-paid holidays.
- Competitive benefits including 401(k), Medical, Dental, and Vision insurance
- Open, transparent lines of communication with leadership
- Committed to giving back to improving our communities and environmental impact
- A development-focused environment where you have autonomy to drive your career path
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
provisioningtechnical supporttroubleshootingapplication performance monitoringsoftware configurationsoftware installationworkflow maintenancetesting plans developmentsystem integrity analysis
Soft skills
analytical skillsproblem-solving skillscommunication skillscollaboration skillsability to interpret technical documentation