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Public Relations Operations Manager – Contract
indie.ioPublic Relations Operations Manager coordinating PR initiatives for a leading global beauty client at Indie Consulting. Ideal for someone with project management experience seeking growth in a creative environment.
About the role
Key responsibilities & impact- Serve as an operational lead across multiple PR initiatives, ensuring projects remain on track from planning through execution
- Translate meetings, discussions, and stakeholder feedback into actionable project plans with clear owners and timelines
- Anticipate risks, bottlenecks, and resource gaps, proactively escalating concerns and proposing solutions
- Review deliverables and identify inconsistencies, errors, or opportunities for improvement before stakeholder review
- Apply brand guidelines and campaign objectives to ensure work meets quality standards
- Identify opportunities to improve workflows, communication processes, and team efficiency
- Drive accountability across stakeholders to ensure commitments are completed and projects continue moving forward
- Provide day-to-day project management support to the PR Managers and Head of PR + Influence
- Own and maintain project timelines, workbacks, trackers, status reports, and action plans across multiple concurrent initiatives
- Coordinate cross-functional deliverables to ensure projects remain on schedule and stakeholders remain aligned
- Own meeting documentation and follow-up, translating discussions into actionable next steps with clear ownership and timelines
- Support campaign planning and brainstorming sessions, documenting recommendations, requirements, and project deliverables
- Build and maintain project trackers, contact databases, asset repositories, and reporting dashboards
- Assist in preparing, routing, and tracking approvals for messaging documents, media materials, and campaign assets
- Maintain visibility across all active workstreams and proactively communicate status updates, risks, and dependencies
- If local: Provide in-person event support for NYC-based activations, press events, agency meetings, and brand experiences
- Manage end-to-end product seeding programs, including inventory coordination, shipment tracking, reporting, and stakeholder communication
- Partner with cross-functional teams to ensure activation and seeding efforts align with broader campaign priorities
- Partner directly with agency teams, serving as a key point of coordination for project communications, asset routing, timelines, and feedback management
- Track earned media performance and campaign KPIs across PR initiatives
- Compile reporting, media coverage, insights, and campaign highlights for internal and client-facing presentations
- Support post-campaign recaps by documenting key learnings, performance outcomes, and recommendations
Requirements
What you’ll need- Bachelor's degree in Communications, Marketing, Business, Public Relations, or a related field
- 4–7 years of experience in project management, account management, communications, public relations, integrated marketing, or a related field
- Demonstrated experience managing complex projects across multiple stakeholders and workstreams
- Strong critical thinking and problem-solving skills with the ability to identify issues and recommend solutions
- Exceptional organizational skills with strong attention to detail and follow-through
- Proven ability to independently manage priorities and drive work forward with minimal oversight
- Excellent written and verbal communication skills
- Experience working cross-functionally with agencies, vendors, clients, and internal teams
- Proficiency in Google Workspace and project management tools such as Asana, Monday.com, Airtable, Smartsheet, or similar.
Benefits
Comp & perks- Flexible, remote-first environment
- Opportunities for in-person collaboration and events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementaccount managementcommunicationspublic relationsintegrated marketingcritical thinkingproblem-solvingorganizational skillsattention to detailreporting
Soft Skills
communication skillsindependent managementstakeholder managementteam efficiencyrisk managementworkflow improvementaccountabilitycollaborationtime managementadaptability