Content Operations Specialist – Contract
indie.io
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own end to end delivery of content updates across channels
- Gather assets and copy from cross functional teams and agencies
- Complete all platform requirements including LC sheets, P sheets, and upload documentation
- Manage routing through internal review and approval cycles
- Ensure brand alignment, accuracy, claims compliance, and retailer requirements are met
- Traffic final approved assets to the appropriate teams or platforms
- Coordinate with brand and DMMC teams on site updates including copy, imagery, and PDP refreshes
- Ensure site content reflects the latest 70A and A+ messaging
- Upload and QA site updates prior to publication
- Support larger site refreshes and seasonal content updates as needed
- Identify opportunities for optimization across PDPs and site content
- Support monthly skincare feature emails
- Ensure priority messages and hero SKUs are clearly highlighted
- Review creative for alignment with brand guidance and messaging hierarchy
- Route emails through internal approval workflows
- Traffic final assets to PRM and email partners
- Manage day to day communication with creative agencies on in store display units
- Review ISV creative for accuracy, consistency, and correct product imagery
- Provide agencies with the latest brand approved assets and guidance
- Coordinate delivery of final files to retailer and internal teams.
Requirements
- 3–6 years of experience in content operations, marketing operations, ecommerce content, or digital production
- Comfortable managing platform requirements such as upload specs, LC sheets, P sheets, and QA checklists
- Experience working cross functionally with brand, creative, agencies, and platform partners
- Strong attention to detail with the ability to spot errors, inconsistencies, and compliance issues
- Proven ability to manage multiple priorities and deadlines without dropping the ball
- Clear, confident communicator who can manage back and forth with agencies and internal teams
- Familiarity with ecommerce platforms, CMS tools, email platforms, and asset management systems
- Understanding of brand guidelines and how to apply them across channels
- Self starter who takes ownership and follows work through to completion.
Benefits
- Competitive compensation aligned with experience and scope of work.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content operationsmarketing operationsecommerce contentdigital productionQA checklistsasset management
Soft skills
attention to detailcommunicationtime managementself-starterownership