Working Student Customer Success Management
indibit GmbH
part-time
Posted on:
Location Type: Hybrid
Location: Bayreuth • Germany
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Salary
💰 €15 per hour
Job Level
About the role
- Recording and classifying incident reports and service requests in the helpdesk
- Solution-oriented handling of problems and technical issues related to the software product
- Forwarding unresolved requests to internal specialist departments
- Assisting in the optimization of workflows and processes
Requirements
- You are solution-oriented and present yourself with confidence
- You are highly committed, a team player, and demonstrate a strong willingness to contribute
- You enjoy taking responsibility for tasks and implement requirements independently
- Strong service and customer orientation, with enjoyment in communicating with customers by phone
- Understanding of and affinity for IT
Benefits
- Space to explore new ideas and technologies
- Active involvement in shaping your future
- Flexible working hours
- Family-like company culture with regular events
- Secure prospects through a long-term, sustainable business model
- Freshly brewed coffee from our portafilter espresso machine
- Fun and excitement playing games with colleagues on our Nintendo Switch
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
solution-orientedconfidenceteam playercommitmentresponsibilityindependenceservice orientationcustomer orientationcommunicationaffinity for IT