Indiana Members Credit Union

General

• Serve as the primary point of contact for members
• Process a variety of financial transactions including deposits, withdrawals, and payments
• Maintain the integrity of cash handling procedures
• Identify members' needs and provide information about the credit union’s products and services

Teller

Assistant

• Assist with supervising tellers, informing and training staff on new products, procedures and policies
• Ensure all tellers, branch and vault are in balance daily
• Assist employees with problem solving and questions
• Supply cash for tellers (order and detail Brinks)
• Process various member transactions
• Access and update safe deposit box records when applicable
• Handle and maintain security of large amounts of cash, including balancing and supplying ATM & cash dispensers
• Communicate with branch manager, supervisor, branch staff and all back-office departments for assistance and member requests
• Open and close various types of accounts, certificates, etc.
• Process and create/order ATM/Debit cards for members
• Process stop payments, print statements and histories for members
• Remote capture of checks
• Scan documents
• Balance and sell gift cards
• Order branch supplies
• Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members
• Assist with open/close of branch
• Assist with pool teller evaluations, log of bait money, reports from imaging system
• Make sure lobby is stocked and counters and machines are kept clean
• Attend credit union meetings and training as scheduled

Assistant Teller Supervisor

Operations

• Assist business members with day-to-day issues and questions relative to their accounts.
• Assist the Treasury Management Officers in servicing their account relationships.
• Serve as a resource for branch personnel in assisting business members.
• Train branch personnel on business banking processes, products, and services when appropriate.
• Process domestic and international wire transfers.
• Monitor new business deposit accounts for complete and accurate account documentation.
• Order and provide ongoing support for business credit cards.
• Assist members in setting up and/or performing maintenance of Cash Management services, authorizations, and limits within IMCU’s digital banking platform.

Treasury Operations Assistant

• Process various member transactions – deposits, withdrawals, loans and credit card cash advances, various types of loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
• Access safe deposit boxes when applicable
• Handle and maintain security of large amounts of cash
• Communicate with all back-office departments for assistance and member requests
• Open and close various types of accounts, certificates, etc.
• Create/order ATM/Debit cards for members
• Process stop payments, print statements and histories for members.
• Remote Capture of checks
• Balance cash drawer daily
• Assist with night deposits and ATM deposits
• Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies

Part-Time Teller

• Serve as the primary point of contact for members at Indiana Members Credit Union
• Process a variety of financial transactions accurately and securely, including deposits, withdrawals, and payments
• Maintain the integrity of cash handling procedures and adhere to regulatory compliance standards
• Identify members’ needs and provide information about the credit union’s products and services
• Communicate with all back-office departments for assistance and member requests
• Open and close various types of accounts, certificates, etc.
• Process various member transactions – deposits, withdrawals, loans and credit card cash advances
• Assist with night deposits and ATM deposits