Quality Assurance Manager
Whisker
AWSCloudCypressJavaScript
Software Quality Assurance Manager
Indiana Health Information Exchange
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Works closely with the Product Owners, Developers, SQA Analysts, and other teams to manage the delivery of software testing against IHIE systems.
- Responsible for defining testing best practices, directing the Testing Team’s strategies, and implementing quality assurance processes.
- Manage SQA resources and employ automated testing tools.
- Coordinate the team towards company goals.
- Manage day-to-day operations of the IHIE’s Testing Team.
- Coordinate with IHIE Managers, Directors, POs, and PMs to ensure high quality support and successful software testing.
- Address inter-team and intra-team knowledge transfer and communication.
- Report team status, accomplishments, progress, and issues.
- Manage HR team responsibilities including job descriptions and hiring processes.
- Establish personal & team goals based on company objectives.
- Evaluate performance and deliver feedback via regular one-on-one meetings and yearly reviews.
- Define training plans and promote new experiences for team professional development.
- Drive technical strategic planning and organize product/team roadmaps.
- Establish best practices for testing and deliverables.
- Provide hands-on involvement with development & support teams.
- Plan, design, and create test scripts and test plans for User Stories in Sprints.
- Monitor and track system issues through remediation.
Requirements
- **IHIE Attributes:**
- Adaptability and flexibility in a rapidly changing environment
- Self-starter and self-motivated
- Ambitious spirit – brings fresh ideas to the table and finds creative solutions to problems
- Positive attitude with outstanding communication and listening skills
- ** Education: **
- Bachelor’s degree in computer science or a related field from an accredited university, plus two years of experience; or a master’s degree in computer science or a related field
- ** Experience:**
- 2+ years of QA Team management experience, or QA Team Lead responsibilities with motivation to pursue a management career path
- 4+ years’ experience with software testing
- 4+ years’ experience using quality assurance methodologies
- 2+ years of experience in web Services and API integration testing
- 2+ years’ experience with Agile/Scrum
- 2+ years’ experience with SQL
- **Preferred:**
- Health information or clinical data knowledge
- Experience in a HIPAA regulated environment, helpful but not required
- **Skills/Characteristics: **
- Strong communication, relationship building, and managerial skills
- Proven success designing efficient, scalable, and maintainable QA software solutions
- Ability to learn new and complicated techniques, tools, and business processes quickly
- Experience handling demanding projects and juggling multiple priorities
- Ambitious and determined to move forward regardless of obstacles
- Detail oriented and have a propensity for creative thinking
- Continuously pursues ways to increase quality
- Demonstrated strong problem-solving abilities for troubleshooting testing issues
- Demonstrated ability to query data from relational database
- Demonstrated knowledge of and experience with appropriate software testing procedures and tools
- Demonstrated knowledge of and experience with quality assurance methodologies
- Demonstrated ability to create a practical plan for software testing
- Demonstrated ability to work independently and collaboratively with others.
- Ability to demonstrate findings to groups and speak with customers as necessary.
- Comfortable working in a remote or hybrid environment and managing time effectively.
Benefits
- In exchange for your agile testing, quality assurance testing and SQL skills, we offer an excellent benefits package including medical/dental/vision, 401(k) matching, 20 days PTO your first year plus 9 company paid holidays, very casual work environment and dress code, and a dynamic, fun-loving company culture!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software testingquality assurance methodologiesweb services testingAPI integration testingAgileScrumSQLtest scriptstest plansproblem-solving
Soft skills
adaptabilityself-motivatedcommunication skillsrelationship buildingmanagerial skillscreative thinkingdetail orientedtime managementteam coordinationperformance evaluation
