Commercial Insurance Service Specialist – Partner Advocate
Indiana Farmers Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • United States
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About the role
- Handle inquiries across multiple channels
- Provide responsive, knowledgeable, and helpful assistance to commercial members/customers
- Ensure each interaction reflects the company’s commitment to delivering a positive and professional member experience
- Play a critical role in helping members feel confident and supported throughout their insurance experience
Requirements
- Commercial Insurance experience
- High School education or equivalent
- Strong written and verbal communication skills
- Ability to identify and process relevant data efficiently and accurately
- Open to flexible work schedules and able to work some evening hours
- Commitment to increasing knowledge base and learning new systems or tools to enhance overall job performance
- Reliable transportation for in-person training and events at home office, in Indianapolis
Benefits
- Free Health insurance
- Free Dental insurance
- Free Vision insurance
- Free Life insurance
- Free Short-Term & Long-Term Disability insurance
- 2% 401k Company Match
- 11% 401k Company Contribution
- Excellent Paid Time Off
- Generous paid time for Parental Leave
- Day of Service
- Student Loan Assistance Program
- Educational Incentive Program
- Several committees to explore, to connect with co-workers and build relationships
- Two robust Employee Assistance Programs for you and your family
- Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote
- Matching funds of up to $100 annually are available from the company for your favorite charitable organization
- Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
- An on-site fitness center, as well as free and convenient parking, make life easier
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong written communicationstrong verbal communicationability to identify dataability to process datacommitment to learningreliable transportation
Certifications
High School education or equivalent