Drive the commercial success of agent and member facing insurance technology products through strategic planning, deep customer understanding, strong communication and flawless execution
Collaborate closely with external independent agency partners and internally with IT, marketing, underwriting, sales, and claims teams to deliver high-impact solutions that align with business goals and user needs
Responsible for meeting key performance indicators (KPIs) set in partnership with management
Shape the future of independent agent and member-facing systems by staying abreast of the competitive environment, identifying opportunities, helping create documentation and training materials, and forecasting future product enhancements
Maximize value by working with the Business Owner and Product Owner to prioritize the product backlog and development efforts to ensure they align with business goals
Requirements
Bachelor’s degree in computer technology, business, or other closely related field, preferred
3-5 years of related work experience in property and casualty insurance required, with preference given to those with Commercial / Business product expertise
1 year of experience working in an Agile environment as a product lead, owner, or manager
Experience with property and casualty carrier quoting systems and comparative raters
Experience with property and casualty policy management systems
Familiar with customer-centric frameworks, such as defining key personas, mapping jobs-to-be-done (JTBD), and conducting market analysis to identify opportunities for growth and expansion