Business Insurance Account Executive
Independent Insurance Agents of North Carolina, Inc. (IIANC)
full-time
Posted on:
Location Type: Hybrid
Location: North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $80,000 per year
Job Level
Junior
About the role
- Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation
- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims
- Work with new clients or support a producer to understand their needs, gather necessary data, research policy options, finalize and bind new coverage
- Set appointments and/or client calls or support a producer to review existing policies
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts
- Resolve product or service issues by clarifying customer concerns, determining causes, selecting and explaining best solutions
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken
- Collaborate with team members, mentor staff, provide expertise and answer questions
Requirements
- Hold the insurance license required by your state
- Minimum of one year commercial lines insurance account experience
- Bachelor’s/Associate Degree or comparable work experience
- Demonstrate knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations
- Strong customer focus and excellent phone manner
- Strong written and verbal communication skills
- Excellent math and reading skills to perform calculations
- Excellent time management skills with a personal accountability mindset
- Technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Health insurance
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance productsrating proceduresunderwriting procedurescommercial lines insurancecalculations
Soft skills
customer focusphone mannerwritten communicationverbal communicationtime managementpersonal accountability
Certifications
insurance license