Account Manager

Independent Health

Account Manager growing self-funded health insurance memberships for Independent Health. Managing employer, broker and consultant relationships, renewals, implementations and plan performance.

Posted 8/20/2026full-timeBuffalo • New York • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health insurance sales and account management, with a strong focus on relationship building and consultative selling to drive membership growth and retention. Proficient in analyzing healthcare costs and developing tailored solutions for clients while effectively communicating complex information to diverse audiences.

Highest-signal resume keywords

Health Insurance Sales LicenseCorporate Sales/Account Management ExperienceSelf-Funded Business ExperiencePublic Speaking/Group Presentation SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SkillsConsultative SkillsNeeds AssessmentClient Relationship ManagementMedical Plan AnalysisReporting and DocumentationProject ManagementTime ManagementData AnalysisBusiness Strategy Development

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationRelationship BuildingProblem Solving

Tools & Technologies

SalesforceHealth RulesMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

High School Diploma or GEDBachelor’s Degree (Preferred)New York Health Insurance Sales License

Industry Keywords

Health InsuranceSelf-Funded BusinessWellness OfferingsCOBRA ProgramsAccount ManagementClient OnboardingEmployee Open EnrollmentBrokersConsultantsCommunity Events

About the role

Key responsibilities & impact

Retain and grow profitable membership for assigned self-funded business groups
Evaluate drivers of health care costs with long-term group clients
Conduct meetings with executives and plan administrators
Use sales and consultative skills to identify group issues and needs
Develop recommendations and solutions for client needs
Build relationships with employers, brokers and consultants
Meet monthly productivity goals and maintain detailed renewal and relationship activity records
Develop and maintain relationships with decision makers and brokers to support retention, growth and new customer opportunities
Develop and execute group-specific strategies and document them in business plans
Deliver client messaging demonstrating the Independent Health value proposition
Lead seamless implementation and onboarding of new clients
Promote wellness offerings, reimbursement accounts and COBRA programs
Analyze medical plan performance and recommend alternatives with financial costs and risks
Present Independent Health programs and services at employee open enrollment meetings
Coordinate account activity with brokers and external vendors
Deliver meaningful reporting to employers, brokers and consultants
Assist with related events in the book of business or market segment
Collaborate internally to provide value-added services and information
Provide on-site staffing at community and employer events
Work after hours and weekends, with extended hours during peak season

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree preferred
New York health insurance sales license required at employment or within 90 days of commencing employment
Four (4) years of successful corporate sales/account management experience required
Health insurance industry experience preferred
Experience with self-funded business strongly preferred
Ability to gather information, determine needs and provide solutions
Ability to leverage relationships to facilitate growth
Ability to handle multiple projects and priorities and manage time effectively
Verbal and written communication skills, including telephone and in-person communication
Ability to communicate complex messages to diverse internal and external audiences
Ability to develop collaborative relationships with brokers, employers and leadership
Excellent public speaking/group presentation skills
Strong computer skills, including Microsoft Word, Excel and PowerPoint
Ability to learn and use contact management systems such as Salesforce
Ability to learn and use claims platforms such as Health Rules
Ability to work outside core business hours
Local travel required
Driver’s license requirements and compliance with State Motor Vehicle laws for work-related vehicle use
Proven examples of displaying Independent Health values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable
Immigration or work visa sponsorship will not be provided

Benefits

Comp & perks

Scorecard incentive eligibility
Full range of benefits
Generous paid time off
Reasonable accommodations for qualified individuals with disabilities and disabled veterans