UI & UX Designer

Independence Pet Holdings

Senior Product Designer scaling Pumpkin’s preventive pet-care membership experiences. Designing user journeys, funnels, and prototypes with product, engineering, AI, and design systems.

Posted 8/14/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UX and product design, focusing on user experience, conversion rate optimization, and the ability to leverage modern design tools and AI integrations. Proven track record of leading design initiatives from inception to iteration while collaborating effectively across cross-functional teams.

Highest-signal resume keywords

UX DesignProduct DesignConversion Rate OptimizationFigmaAI Tool Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Experience DesignDigital Product DesignResearch Insights GatheringDesign SystemsPrototypingWireframingGrowth Funnel OptimizationAnalytical SkillsProblem-Solving SkillsPresentation Skills

Soft Skills

CollaborationCommunicationInspirationStakeholder EngagementThought Leadership

Tools & Technologies

FigmaCursorClaudeAdobe CSLow/No-Code Platforms

Industry Keywords

Pet IndustryVeterinaryHealth and WellnessCustomer ExperienceUser Insights

About the role

Key responsibilities & impact

Collaborate closely with wellness pod leads in product and engineering to internalize product vision, align goals, and improve iterations for pet parents and business objectives
Understand the end-to-end pet owner experience, balancing preventive care with accident and illness needs
Balance annual goals, quarterly initiatives, and sprint plans so day-to-day work supports high-level objectives
Advocate for pet parents and veterinarians, elevate customer experience, and drive cross-functional engagement
Tailor design methods to problem scope and complexity to maximize customer learnings, leads, sales, or satisfaction metrics
Create sketches, wireframes, and other designs at the fidelity appropriate to the problem
Build scalable experiences within shared design systems and patterns
Use metrics and user insights to validate solutions and iterate continuously
Leverage Figma, Cursor, Claude, Adobe CS, and low/no-code platforms to prototype interactive experiences
Adopt emerging technology, AI tools, and automated workflows while balancing speed, privacy, and craft
Challenge the status quo by building and demonstrating prototypes and identifying better paths for the pet insurance experience
Lead initiatives end-to-end from discovery and inception through validation, build, launch, and insight-driven iteration

Requirements

What you’ll need

5+ years of experience in UX, product design, and/or product-adjacent front-end development
Experience designing successful digital products with a focus on user experience, conversion rate optimization (CRO), and growth/purchase funnels
Ability to gather actionable research insights efficiently and tailor research to specific unknowns or questions
High proficiency with modern design tools and design systems
Strong desire to adopt AI integrations and low/no-code tools
Demonstrated ability to inspire, collaborate with, and communicate effectively across engineering, product, and business stakeholders
Strong analytical and problem-solving skills
Strong communication and presentation skills
Strong command of and willingness to embrace new design/product software and technology
Knowledge of growth, purchase funnel, and CVR optimization best practices
Prior work, background, or volunteer experience in the pet, veterinary, or health/wellness space
Active involvement or thought leadership within the design and product community
Strong professional network within tech or design
Genuine love of animals

Benefits

Comp & perks

Healthcare
Parental leave
Opportunities for career advancements
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)