Claims Adjuster – Associate

Independence Pet Group

Claims Adjuster - Associate investigating and settling pet insurance claims for a leading North American provider. Collaborating with veterinary hospitals and policyholders to assess claims and determine compensation.

Posted 7/14/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating pet medical histories and processing insurance claims, ensuring accurate verification of coverage and compensation. Holds relevant veterinary qualifications and maintains necessary licenses to support effective communication with clients and providers.

Highest-signal resume keywords

Veterinary Clinic ExperienceInsurance Claims ProcessingAdjusters LicenseCertified Veterinary Technician (CVT)Registered Veterinary Technician (RVT)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical History EvaluationClaims InvestigationCoverage VerificationCompensation CalculationExplanation of Benefits (EOB) Updates

Soft Skills

Client CommunicationInterpersonal Skills

Certifications & Qualifications

Adjusters LicenseAssociate’s Degree

Industry Keywords

Veterinary InsurancePet HealthMedical Records Management

About the role

Key responsibilities & impact

Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
Updates Explanation of Benefits (EOB), pays and closes claim.
May order medical records from providers.
May communicate with clients and providers during treatment.
Performs other duties and responsibilities as assigned.

Requirements

What you’ll need

1 year relevant experience working in a veterinary clinic
Must meet one of the following requirements: Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or Certified Veterinary Technician (CVT) Registered Veterinary Technician (RVT)
Must have and maintain Adjusters license or must obtain within 90 days of hire

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)