Principal Engineer, Customer Web and Mobile Experience

Independence Pet Group

Principal Engineer leading technical direction for web and mobile platforms at Independence Pet Holdings, enhancing pet parenting experience through technology. Collaborating with teams to develop and enforce engineering standards across applications.

Posted 6/17/2026full-timeChicago • Illinois • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AzureGraphQLJavaScript.NETNext.jsNode.jsReactReact NativeTypeScript

About the role

Key responsibilities & impact

Serve as the principal technical authority for customer web and mobile platforms, owning end-to-end architecture across React and React Native (including React Native Web) applications
Translate the enterprise digital strategy into concrete technical roadmaps, design specifications, and reference implementations
Set foundational engineering standards for the team's core toolchain — Git/GitHub workflows, Node.js runtime and package management, VS Code, GitHub Codespaces containerized development, GitHub Copilot Enterprise for AI-assisted development, Expo CLI, Azure CLI, Postman for API testing, React DevTools, and BrowserStack for cross-device/browser coverage
Define the design-system and styling architecture for the customer experience, including a utility-first styling approach (e.g., Tailwind/NativeWind), shared component patterns (e.g., shadcn/ui-style component libraries adapted for React Native), and consistent typography across web and mobile
Lead complex architectural decisions spanning front-end frameworks, application structure, state management, API contracts, and the mobile app lifecycle
Drive adoption of modern frameworks and tooling that improve developer velocity, performance, accessibility, and security
Establish and enforce coding standards, design patterns, code review practices, and CI/CD pipelines for web and mobile delivery
Define and uphold standards for authentication, identity, secure storage, observability, feature experimentation, and customer engagement integrations
Implement SEO best practices (SSR/SSG, semantic markup, structured data, Core Web Vitals) and CDN/edge strategies for high-traffic consumer applications
Partner with security, compliance, and platform teams to ensure customer-facing experiences meet regulatory and industry requirements
Lead technical due diligence on emerging technologies, third-party SDKs, and System Integrator deliverables; recommend build, buy, or partner decisions
Provide hands-on technical leadership for the most complex initiatives, including performance optimization, observability, and resiliency engineering
Mentor Senior and Staff Engineers, lead architecture review boards, and grow a deep bench of front-end and mobile talent
Define and track engineering KPIs (page performance, crash-free sessions, accessibility conformance, deployment frequency) and report progress to senior leadership
Represent the customer engineering organization in cross-functional executive forums and external technology partnerships

Requirements

What you’ll need

Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (equivalent experience considered)
15+ years of professional software engineering experience, including 5+ years in a Staff or Principal-level role focused on customer-facing web and mobile platforms
Expert proficiency in JavaScript and TypeScript, with deep production experience in React and React Native (including React Native Web)
Deep, hands-on expertise with the foundational developer toolchain: Git/GitHub, Node.js, Next.js, VS Code, React DevTools, Postman, Expo CLI, Azure CLI, and BrowserStack
Hands-on experience building Backend-for-Frontend (BFF) services and Web APIs in .NET (C#) to support customer-facing web and mobile experiences
Experience leading engineering teams in adopting GitHub Codespaces for containerized development environments and GitHub Copilot Enterprise for AI-assisted development
Strong expertise in modern styling and UI architecture — utility-first CSS frameworks (Tailwind/NativeWind), component-pattern libraries (shadcn/ui-style component systems for React Native), and font/typography management across web and mobile
Demonstrated ownership of large-scale, production-grade web and mobile applications serving millions of users or business-critical workflows
Strong command of modern state management patterns, RESTful and/or GraphQL API design, and the full mobile app lifecycle (build, release, store submission, over-the-air updates)
Hands-on experience with modern CI/CD tools, automated testing frameworks, and observability tooling
Experience with authentication and identity standards (OIDC/OAuth2, SSO, MFA) and secure handling of customer data
Proven ability to mentor senior engineers and influence engineering direction across multiple teams without direct reporting authority
Strong written and verbal communication skills, with experience presenting technical strategy to executive stakeholders.

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JavaScriptTypeScriptReactReact NativeNode.jsNext.js.NETRESTful APIGraphQLCI/CD

Soft Skills

mentoringleadershipcommunicationinfluencingtechnical strategy presentation

Certifications

Bachelor's degree in Computer ScienceMaster's degree in Software Engineering