Senior Technical Product Manager

Independence Pet Group

Senior Product Manager responsible for Chameleon platform at Independence Pet Holdings. Focused on optimizing product management processes and delivering high-value initiatives, collaborating with cross-functional teams.

Posted 5/28/2026full-timeRemote • Illinois • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own and manage the product backlog for Chameleon, ensuring it is well‑groomed, clearly prioritized, and aligned to business value
Evaluate and prioritize work based on customer impact, revenue opportunity, retention risk, operational efficiency, and technical health
Make informed tradeoffs to ensure the team is consistently working on the highest‑value initiatives
Serve as the primary product point of contact for Engineering, Support, Sales, and other stakeholders
Partner with Support to understand customer issues, identify patterns, and distinguish defects from feature or workflow gaps
Partner with Sales and Commercial teams to assess revenue opportunities, customer impact, and market needs
Write clear requirements, acceptance criteria, and user stories that enable efficient engineering execution
Identify and remove blockers that impede delivery, collaborating proactively across teams
Participate in sprint planning, reviews, and retrospectives to continuously improve team effectiveness
Apply a disciplined, ROI‑driven approach to product investment for a legacy platform
Balance maintenance, enhancements, and new opportunities to support customer retention, revenue continuity, and operational viability
Contribute to roadmap planning and lifecycle decisions, ensuring transparency and alignment with company strategy
Monitor product performance, customer feedback, and operational metrics
Advocate for improvements that meaningfully reduce friction, improve usability, or unlock commercial value

Requirements

What you’ll need

6+ years of Product Management experience
Experience managing established or legacy platforms preferred
Strong backlog prioritization and decision-making skills
Proven ability to work cross-functionally with Engineering, Support, and Commercial teams
Comfort making tradeoffs in constrained environments
Excellent communication and stakeholder-management skills
Experience in SaaS, healthcare, veterinary, or regulated environments a plus.

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product backlog managementbacklog prioritizationrequirements writingacceptance criteriauser storiessprint planningproduct performance monitoringROI-driven product investmentoperational metrics analysiscross-functional collaboration

Soft Skills

decision-makingcommunicationstakeholder managementproblem-solvingcollaborationtradeoff analysiscustomer impact assessmentpattern identificationteam effectiveness improvementadvocacy for improvements