Technology Program Manager – Core Insurance Platforms

Independence Pet Group

Technology Program Manager leading execution and delivery of strategic insurance technology initiatives at Independence Pet Holdings. Focused on modernizing insurance technology ecosystem and building scalable operating models.

Posted 5/22/2026full-timeChicago • Illinois • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Lead delivery activities across core insurance platform initiatives, including EIS Policy, Billing, Claims, Product Configuration, integrations, and supporting applications
Drive integrated planning and execution coordination with business program managers, technology delivery leads, product owners, and system integrators
Lead Agile / SAFe delivery routines, including program increment planning, dependency management, status reviews, RAID management, and execution tracking activities
Lead integrated roadmap coordination across applications, infrastructure, security, data, and integration workstreams
Drive visibility and accountability for program milestones, dependencies, risks, issues, financials, and action items across multiple delivery teams
Lead coordination with system integrators and vendors to monitor deliverables, escalate blockers, and ensure execution accountability
Build and maintain executive-ready dashboards, status reporting, and operational delivery metrics
Partner with Enterprise Architecture, Infrastructure, Information Security, and Engineering teams to ensure aligned and predictable technology delivery outcomes
Lead release planning, deployment coordination, environment readiness, and operational transition activities
Ensure delivery activities align with TPDO governance standards, reporting requirements, financial controls, and operational processes
Collaborate closely with business and technology leadership to ensure alignment between delivery execution and broader Paw Print and Skylark transformation objectives
Contribute to continuous improvement of delivery governance, operational cadence, reporting standards, and transformation execution practices

Requirements

What you’ll need

12+ years of technology program or project management experience supporting enterprise technology delivery initiatives
Experience supporting insurance, financial services, or regulated industry technology programs preferred
Familiarity with insurance platforms and workflows, including policy administration, billing, claims, underwriting, or customer servicing capabilities
Experience working with system integrators, offshore delivery teams, and third-party vendors
Experience supporting enterprise platform implementations such as EIS, Guidewire, Duck Creek, Majesco, or similar platforms preferred
Experience working within Agile / SAFe delivery environments
Strong understanding of enterprise delivery governance, reporting, financial tracking, and dependency management practices
Bachelor’s degree in information technology, Business, Engineering, or related field

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AgileSAFeprogram increment planningdependency managementstatus reportingfinancial trackingEISGuidewireDuck CreekMajesco

Soft Skills

leadershipcollaborationcommunicationaccountabilityvisibilitycontinuous improvementcoordinationproblem-solvingstrategic planningexecution tracking