Senior Facilities Manager

Independence Pet Group

. Own and manage the North America real estate portfolio, including leased offices and subleased spaces.

Posted 5/1/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own and manage the North America real estate portfolio, including leased offices and subleased spaces.
Lead lease administration including renewals, amendments, subleases, and critical date management.
Partner with brokers, legal, and external advisors on transactions, site selection, and footprint optimization.
Develop executive-level reporting on occupancy, costs, lease obligations, and portfolio risk.
Oversee day-to-day workplace operations across North America, including building services, maintenance, janitorial, and office services.
Establish consistent operational standards, playbooks, and service levels across all locations.
Lead facilities vendor strategy including performance management.
Ensure facilities support hybrid work, collaboration, and business continuity.
Provide direct line management to Facilities and Office Management staff across North America.
Set clear goals, accountability, and operating rhythms for regional and site-level teams.
Coach, develop, and performance-manage team members to build a high-performing facilities organization.
Partner with the IPH Risk team to enhance physical security protocols across all facilities.
Support standardized security governance including access control, visitor management, and incident response.
Coordinate remediation of identified risks with landlords, vendors, and internal stakeholders.
Ensure compliance with health, safety, and regulatory requirements.
Lead office buildouts, relocations, renovations, and closures from planning through execution.
Partner with IT, People, Risk, and business leaders to deliver integrated workplace solutions.
Drive change management and communications to support employee adoption.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree or professional certifications preferred.
Extensive experience in corporate facilities management, real estate, or workplace operations with multi-site responsibility.
Proven experience leading and managing facilities and office management teams.
Strong understanding of lease administration, vendor management, and workplace operations.
Experience partnering with Risk or Security functions on physical security governance.

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lease administrationvendor managementfacilities managementworkplace operationsoccupancy reportingrisk managementsecurity governancechange managementbuilding servicesoffice buildouts

Soft Skills

leadershipcoachingperformance managementgoal settingaccountabilitycommunicationcollaborationteam developmentstrategic planningproblem solving

Certifications

Bachelor's degreeadvanced degreeprofessional certifications