Accounting Assistant – Associate

Independence Pet Group

Accounting Assistant providing support for sales, billing, and accounting functions. Collaborating with internal departments to resolve billing issues and ensuring compliance with accounting standards.

Posted 4/16/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Collaborate with internal departments (claims, contact center) to follow up on billing issues, claims payments, and discrepancies.
Ensure timely response to internal departments requests, tracking and resolution of billing issues on customer accounts.
Updating payment processor reconciliations daily, resolving any unreconciled items
Ensuring timely response to employees for questions surrounding the concur employee expense and corporate card program, including assisting employees in submitting expense reports, answering coding questions, and managing the transfer of reports to the entity responsible for payment.
Running reporting and providing journal entry for concur accrual on a monthly basis to multiple entities.
Work closely with the finance and accounting teams.
Ensure compliance with company policies, industry regulations, and accounting standards.
Resolve and track customer account inquiries.
Participates in process improvement initiatives.
Performs other duties and responsibilities as assigned.

Requirements

What you’ll need

Equivalent work experience (One-year relevant experience is equivalent to one-year college)
Assist in processing day to day transactions and payment processor related reconciliations
Assists with billing inquiries and related changes
Responsible for claims related processes that reside in accounting, such as cheque printing, stop payments, claim payment reissues
Works under limited supervision for routine situations
Provides assistance and training to employees

Benefits

Comp & perks

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingpayment processingreconciliationjournal entryexpense reportingclaims processingaccounting standardsprocess improvement

Soft Skills

collaborationcommunicationproblem-solvingtrainingcustomer service