
Claims Adjuster – Associate
Independence Pet Group
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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About the role
- Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
- Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
- Updates Explanation of Benefits (EOB), pays and closes claim.
- May order medical records from providers.
- May communicate with clients and providers during treatment.
- Performs other duties and responsibilities as assigned.
Requirements
- 1 year relevant experience working in a veterinary clinic
- Must meet one of the following requirements: Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or Certified Veterinary Technician (CVT) Registered Veterinary Technician (RVT)
- Must have flexible availability as the department is open 24 hours a day and 7 days a week.
- Only United States residents will be considered for this role
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance claims processingmedical history evaluationcoverage verificationcompensation calculationExplanation of Benefits (EOB) updatesmedical record ordering
Soft Skills
communicationinterpersonal skillsflexibility
Certifications
Associate’s DegreeCertified Veterinary Technician (CVT)Registered Veterinary Technician (RVT)