Senior Business Analyst
Independence Pet Group
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Job Level
About the role
- Support and optimize accounting workflows for high‑transaction‑volume premium payments.
- Analyze end‑to‑end payment flows from customer payment through authorization, settlement, fees, refunds, and chargebacks.
- Partner with Accounting to design and maintain scalable cash application and exception‑handling processes.
- Support reconciliation of payment processor settlements to bank activity and D365 subledgers.
- Support accounting processes across multiple legal entities, products, and brands within the MGA structure.
- Ensure proper use of company codes, legal entities, and financial dimensions within D365.
- Serve as the accounting business lead for D365 initiatives supporting high‑volume transactions.
- Translate accounting requirements into D365 functional designs.
- Partner with IT and vendors to support integrations between payment processors and D365.
- Ensure high‑volume payment and settlement processes maintain strong internal controls over financial reporting.
- Identify and mitigate risks related to transaction volume scalability, data integrity across systems, and segregation of duties in payment processing.
- Support improvements to month‑end close processes impacted by premium volume and multi‑entity reconciliations.
- Act as a trusted advisor to Accounting leadership on system scalability, payment risks, and entity structure impacts.
- Mentor junior analysts and promote consistent business analysis standards.
Requirements
- 5+ years of experience in business analysis, accounting operations, or finance transformation.
- Experience supporting high‑volume financial transactions, preferably premium payments or customer billing environments.
- Experience working within a multi‑entity accounting structure, ideally in an insurance MGA or financial services organization.
- Hands‑on experience with Microsoft Dynamics 365 Finance (or similar ERP systems).
- Experience supporting or integrating payment processors, including settlement, fees, refunds, and chargebacks.
- Strong understanding of accounting principles, month‑end close, reconciliations, and financial controls.
- Strong understanding of high‑volume payment processing and accounting implications.
- Knowledge of multi‑entity ERP design, including legal entities and financial dimensions.
- Proficiency with SQL for data analysis, validation, and reporting.
- Ability to design scalable, controlled solutions that support growth and transaction spikes.
- Strong analytical, documentation, and stakeholder facilitation skills.
- Excellent attention to detail with a control‑ and compliance‑focused mindset.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisaccounting operationsfinance transformationhigh-volume financial transactionsMicrosoft Dynamics 365 Financepayment processorsSQLmonth-end closereconciliationsfinancial controls
Soft Skills
analytical skillsdocumentation skillsstakeholder facilitationattention to detailcontrol-focused mindsetmentoringtrusted advisorproblem-solvingcommunication skillsorganizational skills