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Accounts Receivable Specialist
Indel Power GroupAccounts Receivable Specialist managing collections and customer accounts for Indel Power Group in Portsmouth, VA. Collaborating with teams to resolve outstanding balances and ensure accuracy.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management, including collection strategies, customer balance reconciliation, and effective communication with clients. Proficient in utilizing MS Excel for data analysis and reporting to enhance collection processes.
Highest-signal resume keywords
Accounts Receivable ManagementCollection ExperienceMS Excel ProficiencyVerbal And Written CommunicationProblem-Solving Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableCollection CallsInvoice AdjustmentsCustomer Balance ReconciliationPayment Plan ArrangementData AnalysisCollection Reporting
Soft Skills
Negotiation SkillsOrganizational SkillsTime ManagementPriority Setting
Tools & Technologies
MS Office
Certifications & Qualifications
Associates DegreeBachelor's Degree
Industry Keywords
High Volume ExperienceCustomer StatementsDemand LettersCollaboration With SalesDispute Resolution
About the role
Key responsibilities & impact- Perform collection calls and emails on assigned portfolio of customers
- High volume experience is highly preferred
- Accounts receivable, research, and invoice adjustments
- Ensure customer statements, invoices and demand letters are sent to customers.
- Reconcile customer balances to ensure accuracy and alignment with the customer.
- Schedule/confirm payment deliveries.
- Obtain agreements to pay and arrange and enforce payment plans.
- Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances.
- Document conversations and establish follow up routine for timely collection.
- Complete daily/weekly collection reports.
- Other projects as assigned.
Requirements
What you’ll need- Associates or bachelor's degree in accounting, finance, or business-related field preferred
- Minimum of 2 years collections experience including interaction with a large customer base preferred
- Proficient in MS Excel (vlookups, pivot tables) and MS Office
- Strong verbal and written communication ability along with negotiation/collection skills
- Strong organizational, time management, priority setting, and problem-solving abilities.
- Ability to work in office and/ or remotely as required.
Benefits
Comp & perks- Excellent medical, dental, & vision coverage
- Health savings account
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Eight Paid Holidays
- Employee Referral Program
- On the job paid training
- Company events and employee recognition programs