Indeavor

Implementation Specialist

• - Implement workforce management solutions for enterprise customers using the Indeavor suite of products
• - Analyze and document workforce management requirements through build of process flows, use cases and testing scenarios
• - Ensure customer solutions are consistent, scalable and supportable across enterprise footprints
• - Lead team towards design and build of system integrations for enterprise system connectivity
• - Design and deploy End User Training and User Acceptance Testing programs for customer solutions
• - Lead and drive issue management with customer stakeholders
• - Support design and build of enterprise integrations
• - Manage your projects independently to deliver optimized solutions effectively
• - Drive adoption through design and delivery of organizational change management initiatives
• - Understand and explain highly complex scenarios/issues to high-level stakeholders in a concise way
• - Deliver efficiencies through business process re-engineering of core operating practices
• - Contribute to successful implementations and drive customer satisfaction as a key member of project teams

Implementation Consultant

Product Manager

• Manage and own product layer throughout the product lifecycle
• Gather feedback, research customer/prospect needs, market trends, and competitive landscape
• Define product plan and assist/collaborate on product strategy
• Deliver PRDs with prioritized features and justifications
• Write detailed requirements and ensure user stories are completed, accepted, and prioritized in the backlog ready for sprint planning
• Collaborate closely with design, engineering, and quality assurance during planning, development, and release
• Collaborate with product marketing, sales, and customer success on product launches
• Run beta/early adopter programs for early-stage products
• Act as product leader and evangelize the product internally
• Communicate transparently with stakeholders and provide feedback
• Develop domain expertise, break down problem space, and maximize product value

Implementation Consultant

Senior Product Manager