Strategic Program Manager
Incora
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Provide the commercial & operational direction for nominated chemical customer contracts either by customer group or by region, within the contracts business unit
- Accountable for the directing, managing & coordination of all contract activities within the given customer contracts and supporting functions to achieve the Company’s business goals
- Responsible for the financial growth within customer accounts and maximizing opportunities to grow relationships
- Manage a contract team to administer the day-to-day operational functions and deliver best in class customer service
- Build partnerships, and support the customer contracts
- Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora
- Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable
- Conduct interviews, hire and train on-site personnel (when necessary to do so)
- Ensure longevity of a partnership culture in all Incora’s contracted customers
- Responsible for the maintenance of the contract for the life of the contract
- Develop key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance
- Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate
- Ability to travel, as necessary, between customers’ sites.
Requirements
- Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management
- Significant experience of customer relationship management
- Financially proficient to a good level
- High level of business acumen
- Excellent communication and influence skills at all levels
- Some people management and leadership experience
- Previous experience working within a contract management/sales environment preferred
- Change management experience preferrable
- Must have and maintain own/reliable transportation and company-approved driving record
Benefits
- An exciting package that includes great salary and benefits you would expect from a growing ambitious company
- 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees
- Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service
- they will receive a separate amount of Sick Time
- Family friendly policies such as 2 weeks paid parental leave
- a generous discount portal only available to Incora employees vis Perkspot
- Employer paid Group Life Insurance at 1x salary, STD, and LTD
- three (four for California) different health plans with competitive premiums for all full-time permanent employees
- a 401K plan with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementfinancial analysiscustomer relationship managementsales managementinventory managementperformance evaluationchange managementnegotiationkey performance indicatorsoperational management
Soft Skills
communication skillsinfluence skillsleadershippeople managementteam managementpartnership buildingcustomer servicementoringtrainingbusiness acumen
Certifications
Bachelor's degree