Strategic Program Manager

Incora

Strategic Program Manager leading operational direction and customer relationship management for aerospace contracts. Maximizing financial growth and building partnerships in the contracts business unit.

Posted 4/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide the commercial & operational direction for nominated chemical customer contracts either by customer group or by region, within the contracts business unit
Accountable for the directing, managing & coordination of all contract activities within the given customer contracts and supporting functions to achieve the Company’s business goals
Responsible for the financial growth within customer accounts and maximizing opportunities to grow relationships
Manage a contract team to administer the day-to-day operational functions and deliver best in class customer service
Build partnerships, and support the customer contracts
Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora
Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable
Conduct interviews, hire and train on-site personnel (when necessary to do so)
Ensure longevity of a partnership culture in all Incora’s contracted customers
Responsible for the maintenance of the contract for the life of the contract
Develop key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance
Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate
Ability to travel, as necessary, between customers’ sites.

Requirements

What you’ll need

Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management
Significant experience of customer relationship management
Financially proficient to a good level
High level of business acumen
Excellent communication and influence skills at all levels
Some people management and leadership experience
Previous experience working within a contract management/sales environment preferred
Change management experience preferrable
Must have and maintain own/reliable transportation and company-approved driving record

Benefits

Comp & perks

An exciting package that includes great salary and benefits you would expect from a growing ambitious company
8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees
Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service
they will receive a separate amount of Sick Time
Family friendly policies such as 2 weeks paid parental leave
a generous discount portal only available to Incora employees vis Perkspot
Employer paid Group Life Insurance at 1x salary, STD, and LTD
three (four for California) different health plans with competitive premiums for all full-time permanent employees
a 401K plan with company match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract managementfinancial analysiscustomer relationship managementsales managementinventory managementperformance evaluationchange managementnegotiationkey performance indicatorsoperational management

Soft Skills

communication skillsinfluence skillsleadershippeople managementteam managementpartnership buildingcustomer servicementoringtrainingbusiness acumen

Certifications

Bachelor's degree