Incora

Supply Chain Operations Director

Incora

full-time

Posted on:

Location: California • 🇺🇸 United States

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Job Level

Lead

About the role

  • Lead recovery activities on high risk and critical parts to deliver operational plans and minimize disruption across customers in the region
  • Instigate procurement and alternative sourcing activities to mitigate supply gaps
  • Develop relationships with internal and external customers and suppliers up to a senior level to build relationships, gain intelligence, influence and make day to day decisions
  • Manage supplier capability and capacity and customer performance
  • Direct and indirect responsibility for a small to medium team of professionals
  • Focus on 28-day risk parts and all supply chain gaps in the full order book
  • Resolve customer problems at a senior level, expedite and escalate issues and champion customer needs
  • Provide leadership and direction to the department and act as point of escalation for critical parts issues
  • Manage the recovery programme for critical parts to reduce overall risk to customer deliveries and minimize exposure to customer penalties
  • Provide prioritization signals into both external and internal customers to allow prioritization and workload management
  • Provide SCOM operational and functional support across key customers in the regional customer base
  • Manage internal relationships across Commercial, Procurement, Supply Chain, Operations and Quality to exchange information and resolve supply chain problems

Requirements

  • Degree or equivalent in Engineering or Business Management related subject or qualified by experience
  • Project Management Qualification or relevant skills and experience
  • Extensive experience in establishing, driving and developing customer relationships
  • Extensive supply chain operations experience
  • Technical components and manufacturing knowledge would be beneficial
  • People management and leadership experience
  • Significant experience in establishing, driving and developing supplier relationships
  • Significant materials management experience of multi-layer bills of materials
  • Access restricted under ITAR to U.S. Persons; employment limited to applicants who meet this “U.S. Person” requirement
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