Incode Technologies

DevOps Engineer

• Architect, design, implement, and maintain Kubernetes-based cloud-native environments for scalability, resilience, and security
• Implement and manage Terraform-driven infrastructure-as-code automation across deployments
• Troubleshoot and resolve issues in live production environments to minimize downtime
• Build and optimize observability and monitoring solutions (Prometheus, Loki, ELK or similar)
• Contribute to engineering standards, best practices, and automation frameworks to elevate DevOps culture
• Keep up with AWS and DevOps advancements and introduce new tools and approaches to improve speed and scalability
• Partner with developers to transform complex challenges into resilient, automated solutions ensuring high availability and performance at global scale

Senior DevOps Engineer

Account Executive

• Incode is an AI-powered identity verification platform used by banks, fintechs, marketplaces, and governments
• Own day-to-day management and success for assigned enterprise clients, acting as the primary client contact
• Coordinate cross-functionally with technical counterparts, customer support, product, and engineering to deliver client outcomes
• Manage program expectations, ensure client metrics are met, and demonstrate recurring value to expand solution usage
• Operate comfortably with executive audiences and technical teams to drive adoption and outcomes
• Serve as the strategic leader and voice of the customer within Incode, building trusted partnerships and referenceable customers
• Drive solutions awareness, guide relationships toward impactful fraud protection measures, and deliver clear paths to achieve client goals

Senior DevOps Engineer

Account Director